Cancellation / Refund Policy

Effective date: 25 September 2026.

This policy applies to payments for Verduras Productions services supplied by VERDURAS (OPC) PRIVATE LIMITED.

Request a cancellation

Email verdurasproductions@gmail.com with your name, project or invoice reference, payment reference and reason for cancellation. You can also call +91 97782 69991 for assistance.

Work not yet started

Cancellation requests will be assessed against the accepted quotation. Any proposed deduction for a committed third-party cost must be explained and supported by the agreed project terms; the remaining eligible amount will be refunded.

Work already in progress

Refund eligibility depends on completed work, accepted milestones and non-recoverable commitments agreed for the project. We will explain the calculation before closing the cancellation request. Completed and delivered work is not automatically refundable simply because a client changes their mind; issues with the agreed deliverables should be reported for review and appropriate resolution.

Duplicate, excess or failed payments

Report duplicate or excess payments with both transaction references. Confirmed duplicate or excess amounts will be reconciled and refunded as appropriate. If your bank account is debited but payment is unconfirmed, contact us before paying again so the transaction can be checked.

Refund method and timing

Approved refunds will be returned through the original payment method where supported. Bank and payment-provider processing times can vary. We will share the refund reference when available.

Your rights

This policy does not exclude rights or remedies provided by applicable law. Individual project terms must be shared and accepted before payment.